Overview: How to Reset Your SiteWorx Account Password
This guide explains How to Reset Your SiteWorx Account Password step‑by‑step and why it matters for security, uptime, and performance. It’s written for small and medium businesses that rely on Blackhawk MSP for proactive, managed IT support in the Bay Area and beyond.
- ✅ Clear, actionable steps
- ✅ Best‑practice notes from our MSP engineers
- ✅ Links to related services and help
Tip: If you’re short on time, contact us — we’ll handle this for you and verify everything is working.
After you access your SiteWorx account, follow these steps to reset your password:
1. Log in to your SiteWorx account.
2. In the Administration section, click on User Accounts.![]()
3. Click on the Pencil icon attached to the account you want to edit.
4. Enter the new password or click on Magic Wand to generate one.
5. Click on Save.
Now, you can log in to SiteWorx with your newly-created password.
Note: If you forgot your SiteWorx password and cannot access your account, please open a ticket with us.
Video tutorial temporarily unavailable while we refresh links. If you need more help, please call us at 1-925-218-4000.
Need help? Blackhawk MSP can do this for you, verify success, and document the change. Call 1‑925‑218‑4000 or open a ticket.