Overview: How to Create an Email Account in SiteWorx
This guide explains How to Create an Email Account in SiteWorx step‑by‑step and why it matters for security, uptime, and performance. It’s written for small and medium businesses that rely on Blackhawk MSP for proactive, managed IT support in the Bay Area and beyond.
- ✅ Clear, actionable steps
- ✅ Best‑practice notes from our MSP engineers
- ✅ Links to related services and help
Tip: If you’re short on time, contact us — we’ll handle this for you and verify everything is working.
To create a new email account, perform the following steps:
1. Log in to your SiteWorx account.
2. In the Email section, click on Mailboxes.![]()
3. Click on the Plus icon or Add an Email Box.![]()
4. Enter the following details:
- E-mail Address: Enter a new email username, such as your first name. If you have multiple domains, choose the domain from the drop-down list.
- Password: Enter a password, or click on Magic Wand to generate one.
- Disk Space Quota: Enter the mailbox quota in megabytes or click on the Unlimited icon.
- Send Copy To: You can leave this as it is. A copy of the messages will be sent to the listed email addresses.

5. Click on Add.
Once your email account is created, it will appear under the Existing E-mail Boxes. 
You have created a new email account. It is now ready to use for sending and receiving messages.
Video tutorial temporarily unavailable while we refresh links. If you need more help, please call us at 1-925-218-4000.
Need help? Blackhawk MSP can do this for you, verify success, and document the change. Call 1‑925‑218‑4000 or open a ticket.