Remote Computer Repair in Durham, NC
Duke PC crash in Trinity Park? Mac lag in Hope Valley? We fix it remotely.
Serving Chapel Hill, Cary, Morrisville, Apex, Wake Forest, Holly Springs, Fuquay-Varina.
$60/hour – No fix, no fee. Remote IT for biotech, universities, and RTP.
Call 1-925-218-4000 or submit ticket.
No I-40 traffic — remote help in minutes
Common Problems We Fix Remotely
- System Won't Turn On or Boot
- Windows "Blue Screen of Death" and Error messages
- Computer Freezing Up
- Virus Removal
- Installation of Anti-Virus & Firewall
- Setup Internet Connections, Firewall, and Security Software
- Configuring Firewalls
- Configuring Security Software
- Windows Updates
- Reinstall Windows
- Upgrading to Windows 10 or 8
- Repair DLL Messages or Startup Problems Related to Windows
- Remove Popup Ads
- Slow Performance
- Back-up Hard Drive, iPod, or iPhone
- Cannot Connect to Internet (no issue from ISP side)
- Unable to Browse Certain Websites
- Printer Installation
- Cannot Print, Scan, or Send Fax
- Microsoft Office Problems
- Setup of MS Outlook or Outlook Express
- Problems Sending Bulk Emails
- Unable to Send or Receive Emails
- Setup Email Clients like Outlook, Thunderbird, and Opera
- Unable to Download or Install Software or Applications
- Wireless Internet Setup
- Wireless Printer Setup
- Setup and Configure Computer or Laptop
- Support for Older System like Windows 98/Me/2000
- Help Using a Digital Camera with your PC
- Help Printing Photos from a Digital Camera
- Configuring Ports and Routers to Enhance Security
- Parental Control Setup
- Support for Configuring Antivirus or other Security Software
- Setup and Support for Your Mac and Mac Software
Remote IT in Action (Video)
Frequently Asked Questions
How fast in Durham?Most fixes in under 45 minutes.
Do you support Duke Health?Yes — Epic, PACS, and research VMs.
Can you fix biotech labs?Yes — LIMS, FreezerPro, and 21 CFR Part 11.
Is remote safe in humidity?Yes — no physical access needed.
What if I'm in a cleanroom?Remote works over gown-friendly tablets.
