Overview: How to Change the Password of the FTP Account in cPanel
This guide explains How to Change the Password of the FTP Account in cPanel step‑by‑step and why it matters for security, uptime, and performance. It’s written for small and medium businesses that rely on Blackhawk MSP for proactive, managed IT support in the Bay Area and beyond.
- ✅ Clear, actionable steps
- ✅ Best‑practice notes from our MSP engineers
- ✅ Links to related services and help
Tip: If you’re short on time, contact us — we’ll handle this for you and verify everything is working.
To change the main root FTP account, you have to change the password of your cPanel account. However, if you need to change the password of a specific FTP account, follow this instruction.
1. Log in to your cPanel account.
2. In the Files section, click on FTP Accounts.![]()
3. Under the list of FTP accounts, click on Change Password and enter a new password. Alternatively, use the password generator to generate one.
4. Click on Change Password.
Now you can access FTP with your new password.
Video tutorial temporarily unavailable while we refresh links. If you need more help, please call us at 1-925-218-4000.
Need help? Blackhawk MSP can do this for you, verify success, and document the change. Call 1‑925‑218‑4000 or open a ticket.