Overview: How to Change an FTP Password in SiteWorx
This guide explains How to Change an FTP Password in SiteWorx step‑by‑step and why it matters for security, uptime, and performance. It’s written for small and medium businesses that rely on Blackhawk MSP for proactive, managed IT support in the Bay Area and beyond.
- ✅ Clear, actionable steps
- ✅ Best‑practice notes from our MSP engineers
- ✅ Links to related services and help
Tip: If you’re short on time, contact us — we’ll handle this for you and verify everything is working.
To change the main root FTP account, you must change your SiteWorx account's password. However, if you need to change the password of a specific FTP account, follow this instruction.
1. Log in to your SiteWorx account.
2. In the FTP section, click on Accounts.
3. Click on the Pencil icon next to the FTP account. 
4. Enter the new password or click on Magic Wand to generate one.
5. Click on Save.
Now, you can access the FTP user account with your new password.
Video tutorial temporarily unavailable while we refresh links. If you need more help, please call us at 1-925-218-4000.
Need help? Blackhawk MSP can do this for you, verify success, and document the change. Call 1‑925‑218‑4000 or open a ticket.
