Overview: How to Create an FTP Account in SiteWorx
This guide explains How to Create an FTP Account in SiteWorx step‑by‑step and why it matters for security, uptime, and performance. It’s written for small and medium businesses that rely on Blackhawk MSP for proactive, managed IT support in the Bay Area and beyond.
- ✅ Clear, actionable steps
- ✅ Best‑practice notes from our MSP engineers
- ✅ Links to related services and help
Tip: If you’re short on time, contact us — we’ll handle this for you and verify everything is working.
You can access the FTP account using the SiteWorx login details, which gives you full access to the home directory. However, if you want to create an FTP user account for a specific directory, you should create a separate FTP account.
1. Log in to your SiteWorx account.
2. In the FTP section, click on Add an FTP Account.
3. Enter the following details:
- FTP Username: The FTP username you would like to use, such as John. Choose the appropriate domain from the drop-down menu in case of multiple domains.
- Password: Enter a password, or click on Magic Wand to generate one.
- Home Directory: Leave this as it is.
4. Click on Add.
You can now access your new FTP account from the FTP client. The details are given below.
- Host: The IP address or the name of your website, such as ftp.example.com (replace example.com with your website address).
- Username: John@example.com.
- FTP Port: 21 (Default port is 21).
- FTP Password: Your FTP Password.
You have created your FTP account. You can now upload and manage files on your site.
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Need help? Blackhawk MSP can do this for you, verify success, and document the change. Call 1‑925‑218‑4000 or open a ticket.
