Overview: How to Download Email, FTP, or a Database-only Backup from DirectAdmin
This guide explains How to Download Email, FTP, or a Database-only Backup from DirectAdmin step‑by‑step and why it matters for security, uptime, and performance. It’s written for small and medium businesses that rely on Blackhawk MSP for proactive, managed IT support in the Bay Area and beyond.
- ✅ Clear, actionable steps
- ✅ Best‑practice notes from our MSP engineers
- ✅ Links to related services and help
Tip: If you’re short on time, contact us — we’ll handle this for you and verify everything is working.
You can download a backup of FTP data, email, or database-only backup from DirectAdmin's control panel.
How to generate database-only, FTP, or email backup?
1. Log in to your DirectAdmin account.
2. In the Advanced Features section, click on Create/Restore Backups. Alternatively, type Restore in the search bar, and the option will appear. Click on it.
3. Under the Site Backup, should you wish to generate an email-only backup, uncheck all other options and check-mark only the options displayed under email. For FTP only backup, check-mark only the option which displays under FTP. You can do the same for the Database-only backup.
4. Scroll down to the end of the page and click on Create Backup.
5. It will display a success message such as Backup creation added to the queue. Once the backup is generated, it shows a message in DirectAdmin Panel >> Support & Help Section >> Support Center >> Messages.
How to download generated backup of your account?
1. Log in to your DirectAdmin Account.
2. In the System Info & Files section, click on File Manager. Alternatively, type File Manager in the search bar, and the option will appear. Click on it.
3. Open the backups directory.
4. Right-click on your newly-generated backup file, and click on Download in the Context Menu. The file will be downloaded to your computer.
Congratulations. You have successfully generated and downloaded a backup of your selected data.
Video tutorial temporarily unavailable while we refresh links. If you need more help, please call us at 1-925-218-4000.
Need help? Blackhawk MSP can do this for you, verify success, and document the change. Call 1‑925‑218‑4000 or open a ticket.
