Why JumpCloud
JumpCloud is cloud directory service that unifies identity, access, and device management across Mac, Windows, Linux, and cloud apps. It replaces AD with RADIUS, LDAP, SAML — perfect for hybrid/multi-OS MSP environments.
- Universal Directory: Single user DB for all OS and 700+ apps.
- Zero-Touch Enrollment: Auto-join devices to directory via MDM.
- Conditional Access: MFA, device posture, geo-fencing.
- Patch & Config: Policy enforcement across platforms.
How Blackhawk MSP Deploys It
- Enable via Pax8; import users from M365/AD or CSV.
- Configure RADIUS for Wi-Fi/VPN, SAML for cloud apps.
- Enroll devices: auto-bind Macs, GPO for Windows, SSH keys for Linux.
- Set policies: MFA for all logins, patch schedules by OS.
- Monitor via dashboard; sync changes to PSA for ticketing.
FAQ
Q: Replaces Active Directory?
A: Yes — cloud-native alternative with hybrid sync.
Q: Supports Linux?
A: Yes — full user/group management, sudo, package installs.
Q: Pricing model?
A: Per-user/month, includes unlimited devices/apps.
Q: MFA included?
A: Yes — built-in with Duo/YubiKey integration.
Need help? Call 1-925-218-4000 — Blackhawk MSP
