Why ID Agent
ID Agent (by Kaseya) continuously scans the dark web, criminal forums, and paste sites for compromised credentials, domains, and PII — alerting MSPs in real time to prevent ATO, ransomware, and phishing attacks.
- Dark Web Crawlers: 24/7 monitoring of 300+ threat sources.
- Credential Exposure: Detects leaked passwords, hashes, API keys.
- Domain Fraud Watch: Catches phishing domains mimicking your brand.
- Automated Reports: Weekly client-facing “Exposure Report”.
How Blackhawk MSP Deploys It
- Enable via Pax8; onboard client domains and email patterns.
- Import user list from M365 or CSV for credential monitoring.
- Enable auto-alert to PSA on high-risk findings (CEO email on dark web).
- Force password reset via RMM when breach detected.
- Include “0 breaches this month” in QBR security scorecard.
FAQ
Q: How fast are alerts?
A: Within 24 hours of credential appearing on dark web.
Q: False positives?
A: Human-verified before alert — <1% false positive rate.
Q: Client visibility?
A: Branded PDF report — no login required.
Q: Integrates with PSA?
A: Yes — auto-ticket on critical findings.
Need help? Call 1-925-218-4000 — Blackhawk MSP
