Why ScalePad
ScalePad automates hardware asset lifecycle management by syncing RMM data to track warranty, EOL, and performance — turning reactive replacements into proactive, profitable upsell opportunities.
- Warranty Sync: Auto-pulls Dell, HP, Lenovo, Apple warranty status.
- EOL/EOS Alerts: Flags unsupported OS and hardware before failure.
- Client Reports: Branded “Tech Refresh” report with budget forecast.
- PSA Integration: Auto-creates quotes in ConnectWise/Halo.
How Blackhawk MSP Deploys It
- Connect RMM (Ninja, Datto, ConnectWise) — syncs in <24 hrs.
- Enable daily warranty and performance scans.
- Flag devices <90 days warranty or >4 years old for refresh.
- Auto-generate “Hardware Lifecycle Report” for QBRs.
- Convert 1 in 3 reports into closed-won hardware deals.
FAQ
Q: Does it track Apple?
A: Yes — serial lookup, AppleCare status, model year.
Q: Manual entry needed?
A: No — 100% automated via RMM.
Q: Client portal?
A: Yes — clients see their aging assets and refresh timeline.
Q: ROI?
A: MSPs see 25% increase in hardware margin.
Need help? Call 1-925-218-4000 — Blackhawk MSP
