Why Hudu
Hudu is a self-hosted, all-in-one documentation platform with password vault, asset tracking, and client portal. It’s IT Glue’s open, flexible alternative — with full control, no per-user pricing, and PSA sync.
- Self-Hosted: Run on your VM — full data ownership.
- Password Vault: Encrypted, role-based, auto-rotates credentials.
- Asset LCM: Links devices, configs, warranties, and tickets.
- Client Portal: Read-only access to their documentation.
How Blackhawk MSP Deploys It
- Install on Ubuntu VM (2 vCPU, 8GB RAM) with Docker.
- Migrate from IT Glue via CSV or API in <48 hrs.
- Enable PSA sync: auto-create assets from tickets.
- Rotate all admin passwords quarterly via built-in scripts.
- Give clients portal access to network diagrams and SOPs.
FAQ
Q: Per-user pricing?
A: No — flat per-MSP, unlimited clients/users.
Q: Backups?
A: Daily encrypted backups to S3/Wasabi.
Q: Mobile app?
A: PWA — works offline, syncs when online.
Q: API?
A: Full REST API for automation and integrations.
Need help? Call 1-925-218-4000 — Blackhawk MSP
